Be sure to check back regularly as guidelines are evolving rapidly and information may change.
MAY 2020 UPDATE REGARDING APPOINTMENTS AT CASVET
CASVet is extending its opening times from Monday 11th May 2020. Appointments are available for urgent cases and some vaccinations will be available as follows: puppy vaccinations, kitten vaccinations, boosters for dogs and cats under 2 years of age and vaccinations for rabbits of any age.
Please see our FAQs for advice regarding other vaccinations.
We will also be carrying out a limited number of operations including urgent procedures such as xrays, non-routine lump removals, non-routine dentistry and some neutering.
Cats can be booked in for spays and castrations. Dogs and Rabbits can only be booked if there is a clinical need, such as the need to neuter dogs or rabbits that live with a potential partner.
In order to minimise risk to staff at CASVet and Cheltenham Animal Shelter, we will be maintaining social distancing so all visitors must remain in the car park as only members of staff are allowed into the building.
This significantly affects the amount of time that each appointment takes (15-20 minutes rather than 5-10 minutes) and consequently during this time we are unable to offer our 5-10 minute subsidised price appointments. Our fee for a 15 minute appointment slot remains at £30 and all of our other procedures and medicines will continue to be provided at our usual prices.
Please do not turn up at the Shelter without an appointment as reception is closed to the public.
Our phone lines will be open from 8:30am – 4:00pm, Monday to Friday.
Dragon Vet Centre will provide emergency cover from 4pm to 7pm Monday to Friday and 9am to 1pm Saturday 01242 580324.
Chelvets continue to provide emergency cover outside of these times 01242 522022.
We will be able to see urgent appointments between 9am-11am and 2-4pm Monday to Friday. Please phone and our team will be able offer advice and make an appointment if necessary.
On arrival for your appointment, please telephone CASVet and we will collect/return your pet in the car park.
ORDER YOUR FLEA/WORM TREATMENTS FROM CASVET
You are now able to order your usual Advocate, Nexgard or Spectra prescription flea and worm treatments from CASVet to be posted to you. Postage will be FREE for orders of 3+ months supply or just £2 postage for smaller orders.
You can also order non-urgent repeat prescription medications and prescription diet foods – all new or urgent requests should still be directed to Dragon Vets.
Please email your name and telephone number with any further detail to firstname.lastname@example.org and one of our team will call you back within 2 working days to confirm your order, take payment and arrange postage.
Thank you for your ongoing support.
PUPPY VACCINATIONS NOW AVAILABLE AT CASVET
CASVet’s Toby Travis says “I welcome this development as we have been worried about the impact on puppy socialisation that delaying a puppy vaccination course will have. By enabling puppies to complete their vaccination course as soon as possible, we can reduce the behaviour problems that often lead to dogs being rehomed – many dogs that are rehomed have been poorly socialised and while the current restrictions will mean that dogs cannot socialise as well as we would like, vaccinated puppies will be able to be walked and encounter some of the key sights, sounds and smells that help to develop their behaviour in future.”