Coronavirus FAQ

Here are some answers to frequently asked questions. Be sure to check back regularly as guidelines are evolving and advice may change.

As of Monday 11th May clients can contact CASVet to arrange puppy vaccinations.

Head Vet Toby Travis says "I welcome this development as we have been worried about the impact on puppy socialisation that delaying a puppy vaccination course will have. By enabling puppies to complete their vaccination course as soon as possible, we can reduce the behaviour problems that often lead to dogs being rehomed - many dogs that are rehomed have been poorly socialised and while the current restrictions will mean that dogs cannot socialise as well as we would like, vaccinated puppies will be able to be walked and encounter some of the key sights, sounds and smells that help to develop their behaviour in future."

Following recent measures introduced by the government on March 23rd, we will not be able to provide any routine vaccinations except for puppies.

Cats or kittens that have not had their complete primary vaccination course or those that are more than 3 months overdue their boosters will need to get a restart course as soon as we are able to open again.

If your kitten has not completed their primary vaccination course, they should be kept indoors while the current measures are in place.

Further update - from Monday 11th May CASVet will offer boosters for cats or dogs under 2 years of age and rabbits of any age.

In keeping with recent measures introduced by the government on March 23rd and following the latest advice by the Royal College of Veterinary Surgeons, we will not be carrying out routine treatments including booster injections, until further notice.

Vaccines have a margin of protection which normally extends beyond the recommended booster date, but if these restrictions persist beyond the initial three-week period, we will advise accordingly.

While CASVet will remain closed for the duration of these measures, emergencies and urgent enquiries will be handled by our partners at Dragon Veterinary Centre, visit www.dragonvet.co.uk for information. 

Further update - from Monday 11th May CASVet will offer boosters for cats or dogs under 2 years of age and rabbits of any age.

You are now able to order your usual Advocate, Nexgard or Spectra prescription flea and worm treatments from CASVet to be posted to you.  Postage will be FREE for orders of 3+ months supply or just £2 postage for smaller orders.

Please email your name and telephone number with any further detail to casvet@gawa.org.uk and one of our team will call you back within 2 working days to confirm your order, take payment and arrange postage.

As of Monday 11th May cats can be booked in for spays and castrations. Dogs and Rabbits can only be booked if there is a clinical need, such as the need to neuter dogs or rabbits that live with a potential partner.

We advise that unneutered female dogs be kept on leash and cats indoors. If you live in a multi-pet household, we recommend that you separate females in heat from any entire males.

For non-urgent requests, please email casvet@gawa.org.uk with you name and details and we will come back to you within 2 working days to make arrangements.

For urgent requests, please give our partners at Dragon Veterinary Centre a call on 01242 580324. They will verify your request with your pet’s records at CASVet and arrange for you to come and pick up the prescription from them.

For non-urgent requests, Please email casvet@gawa.org.uk with you name and details and we will come back to you within 2 working days to make arrangements.

For urgent requests, please give our partners at Dragon Veterinary Centre a call on 01242 580324. They will verify your request with your pet’s records at CASVet and arrange for you to come and pick up the prescription from them.

Following advice from Public Health England, at present there is no evidence that companion animals such as dogs or cats can become infected with coronavirus COVID-19.

However, since this is a new virus, the Centres for Disease Control and Prevention and the British Veterinary Association recommend as a precaution, that if you have contracted (or suspect you have contracted) Coronavirus COVID-19, you restrict contact with your pets, just as you would if coming into contact with other people. If you live alone, then wash your hands before and after you interact with your pet.

Further advice about the virus can be found on the following websites:
The British Veterinary Association
World Organisation for Animal Health
Centres for Disease Control & Prevention (CDC)

We advise all clients to closely follow government advice and self-isolate if appropriate.

Should your pet require urgent veterinary attention whilst you are self-isolating, please do telephone our partners at Dragon Veterinary Centre at 01242 580324 for further advice. If your pet does need to be seen, it might be appropriate to arrange for a friend or relative to bring the pet into the surgery and this can be discussed during the telephone call.

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