Cheltenham Animal Shelter – Coronavirus Update

As of close of business on 24 March, to comply with government advice, we have closed Cheltenham Animal Shelter to the public until further notice.

Our priority, as always, is to ensure we are able to deliver the very best care to our animals and to protect our staff and volunteers. While our Animal Care Team will be coming in to take care of our animals, the reception and CASvets are closed to visitors. Please see the separate CASVet update below for more information.

You can telephone reception Monday to Friday between 10am – 12pm and 2pm – 3pm. Email queries sent to will be answered as soon as possible.

Unfortunately, we cannot accept any charity shop donations at this time but we would still be grateful for animal food, clean blankets, towels, duvets (non-feather) and sheets for the Shelter animals. Please leave in the donations shed next to the Reception.  We are unable to accept pillows, cushions or sleeping bags.

Our grooming parlour and dog/cat boarding facilities (overnight stays) are now closed and we are in the process of contacting all our customers with bookings to discuss this with them. We will take new boarding bookings from 1 June 2020, in anticipation of an improved situation by this time, but will review this in line with government guidelines.

Day Creche facilities remain open for key workers.

We have stopped all new animal intakes (except for emergencies) and have suspended rehoming activities for the time being. To register interest in any of the animals available for rehoming on our website, please email the relevant team for an application form:

Thank you for your understanding and please accept our apologies for any inconvenience.

by Cheltenham Animal Shelter

Rescuing and rehoming dog, cats and small pets in Cheltenham and Gloucestershire.