Charity shops

Our on-site charity shop and new shop in Winchcombe Street sell only the best quality products at real charity shop prices so you can shop ’til you drop!

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Retail Gift Aid

If you are a UK tax payer, we could make 25% more on the items you donate if you register for Retail Gift Aid.

Our charity shops support the work of Cheltenham Animal Shelter. All funds raised go towards helping unwanted and abandoned dogs, cats and small animals find loving new homes.

Based at Cheltenham Animal Shelter in Gardners Lane

Offering free parking, our shop is stocked entirely by donations and staffed by volunteers who are committed to providing the very best service and the highest standards when it comes to the items we offer for sale.

Recently expanded, our shop has it’s biggest ever selection of top quality goods at real charity shop prices.

You can contact the Gardners Lane shop on 07354 511834.

Gardners Lane shop opening times

Monday and Tuesday
Wednesday
Thursday and Friday
Saturday
Sundays and Bank Holidays
10am to 4:30pm
10am to 4pm
10am to 4:30pm
11am to 3pm
CLOSED

New town-centre shop at 25 Winchcombe Street

Opened in late 2024, our first off-site charity shop offers a convenient location to anyone visiting Cheltenham town centre.

Just off the main High Street, we stock a range of clothing, accessories, homewares, games, books, puzzles and more. Please call in next time you’re passing.

We are able to accept smaller donations at this location with larger donations being accepted at the Shelter.

You can contact the Winchcombe Street shop on 07927 302937.

Winchcombe Street shop opening times

Monday to Saturday
Sunday
Bank Holidays
9:30am to 5:30pm
CLOSED
CLOSED

We sell top quality items including:

Clothes, shoes and accessories | toys | new gifts | games | books | household items | ornaments and collectables | cards | jewellery | pet accessories | small furniture | electrical items… and more!

Donations

Our charity shops rely on quality donations from members of the public for us to re-sell and raise funds for the animals in our care.

We can only accept donations during times when the charity shops are open so that we have staff on-hand to receive, sort and safely store them.

We can accept smaller donations at Winchcombe Street but we have limited space for sorting and storing so ask that people only take what they can carry. Larger donations can be taken to our site in Gardners Lane where free on-site parking is available.

 

✔ Donations We DO accept  Donations We DO NOT accept
Quality clothes, shoes and accessories Childrens’ car seats, booster seats, pushchairs or highchairs
Books Disability aid equipment
Games and puzzles Videos
Computer games and childrens’ DVDs CD’s and DVD’s (except childrens’)
Toys and cuddly toys Used or opened cosmetics
Bric-a-brac items Nightwear or underwear
Jewellery Mattresses and pillows
Unwanted gifts Used kitchen items – must be new and sealed or with tags
Ornaments and collectables Pet hutches and cages
New and boxed electrical items*
Small furniture items*

*If you have larger items of furniture or electrical items to donate, please call the shop on 07354 511834 during opening hours.

Items we can recycle

Foreign coins and currency
Mobile phones
Sat-navs
iPods
Jewellery (including damaged items)
Stamps
Cameras
Gaming devices
Tablet computers

If you need further assistance please call our Shelter charity shop mobile during shop opening hours on 07354 511834.

We would like to thank everyone who has made the shop such a great success; the volunteers who enable us to open each day, the donors who give us such wonderful things to sell and the customers, many of whom are regulars and give us great feedback and support. Thank you!