As of 1st May 2026, The Renters Right Act came into force for private renters in England.
This law gives tenants the right to request permissions to keep a pet, which landlords cannot unreasonably refuse.
How does this work?
Tenants in England now have the right to submit a written request to keep a pet. Landlords must consider the request and cannot refuse it unless they give a reasonable justification. Requests can be made by letter or email, and landlords should respond within 28 days.
What is a Reasonable Request?
Although this act is a positive step forward for renters, there is no single definition of what a “reasonable” or “unreasonable” request is.
Each request should be considered on the individuals’ circumstances. Such as, type of pet, the size of the property, the number of pets requested, and any restrictions within the building.
For example, your landlord may be a leaseholder, and the freeholder (the owner of the building) doesn’t allow pets – this is out of their hands, so your landlord has reasonable ground to deny your request.
Requesting one pet may be viewed different from requesting multiple pets.
If your landlord has an allergy or is fearful of pets, this is not deemed an unreasonable request as they do not live at the property. However, if you are in a house share and you request a pet and someone else who is living in the property is fearful of pets or has an allergy that could be seen as an unreasonable request, and your application may be denied.
It is important to remember that having pets in the property without gaining permission is still not permitted and will be seen as a breach of your tenancy agreement.
Important notes:
- The legislation applies to private renters in England.
- The right is for tenants wishing to keep their pets or get a pet. It does not guarantee that tenants will be accepted when applying for new properties.
- Landlords should not be asking tenants to provide a separate pet deposit.
- When writing your request, be specific about what kind of pet you wish to keep and how many pets you are requesting permission for.
If your landlord still says no?
Remember, this is a new law, so some landlords may not be aware of the changes.
If your landlord refuses your request, they should provide a reason. Tenants can challenge refusals that they believe are unreasonable. There is expected to be guidance on how to appeal if your landlord refuses a reasonable request. Currently the advice is to refer your landlord to the guidance and advice.
Areas for improvement
Whilst this legislation is a step in the right direction, there are still areas where improvements could be made.
The law does not prevent landlords from refusing to rent to prospective tenants. This means that those looking to move home may still face difficulties when looking for properties.
The Act also doesn’t apply to social housing tenants, although many social housing providers have their own pet policies and may allow pets in certain circumstances.
Despite the limitations, this represents an important step forward. It is hoped that the act will see a cultural shift, encouraging more landlords to become pet friendly.
Tips for making a pet request:
- Build a positive relationship with your landlord where possible
- Be clear about the type, breed, size, and number of pets you wish to have
- Provide references if you have previously rented with pets.
- Include proof of responsible pet ownership such as, vaccination cards, and veterinary records.
Resources and guides
Cats Protection
Cats Protection has campaigned for improved rights for renters with pets for many years. They provide useful resources, including;
- Pet CV templates
- Request letter templates
- Guidance for tenants
- Guidance for landlords
These resources can be adapted for owners of other pets.
Click here to access their advice resources!
AdvoCATSeastmids
AdvoCATSeastmids work with both tenants and landlords to help people keep their pets in rented accommodation. If you need advice on finding pet-friendly housing, requesting permission, resolving issues with a landlord, or understanding your rights, they can provide guidance and support. To find out more, visit their website here.
