Dog and cat boarding
Caring for your pet while you are away!
Cheltenham Animal Shelter’s boarding facilities offer your pet safe and cosy accommodation while you are away.
Your pet will be cared for to the highest standard by our experienced Animal Care Team who will cater to your pets’ individual needs.
We have onsite our veterinary practice should your pet require emergency treatment as well as staff living on-site to provide regular checks throughout the day and night.
Our cat pods are nice and roomy with an inner heated bedroom, so your cat will have somewhere cosy to have a “catnap” while staying with us. They will be provided with a litter tray, cat scratcher and other sensory toys designed to stimulate your pet during its stay.
Our kennels are light and spacious with a heated inner bedroom. Comfy bedding is provided, and your dog will be exercised in our secure grassed paddock where they can enjoy playtime.
Dog day creche
Cheltenham Animal Shelter offers a day creche service for your dog to be loved and looked after by our experienced Animal Care Assistants.
Your dog will spend the day in one of our spacious, cosy kennels with the use of our grassed secure off-lead paddock. They will be checked on regularly throughout the day by our staff who will make sure they have plenty of fuss.
Dog and cat boarding
You will be allocated a time to drop-off and collect your pet at the time of booking. It is important to keep to these times or get in touch you need to change them.
| Monday to Friday | 9am to 4pm |
| Weekends | 10am to 4pm |
| Bank Holidays* | 10am to 4pm |
*There is no drop-off or collection on Christmas Day, Boxing Day or New Years Day.
Dog day creche
| Daily* | 8am to 6pm |
*Except for Christmas Day, Boxing Day and New Years Day
The prices shown are per day/part day and must be paid in advance.
Cat boarding
| Single cat | £13.00 |
| Two cats (same pen) | £22.00 |
Dog boarding
| Single dog | £21.00 |
| Two dogs (same kennel) | £32.00 |
Dog day creche
| Single dog | £15.00 |
| Two dogs (same kennel) | £22.00 |
By choosing Cheltenham Animal Shelter’s dog day creche or pet boarding service, you will be helping the homeless animals in our care as money raised from this service is put back into our charity work.
Make an enquiry about cat boarding, dog boarding or dog day creche.
Please note a booking is not confirmed until payment is made and submitting an enquiry form does not guarantee availbility.
Terms and conditions
By using our boarding facilities, you are agreeing to our terms and conditions.
- The minimum age for boarding puppies and kittens is 6 months old unless otherwise agreed.
- We regret that we are unable to accommodate two or more dogs from different households in the same kennel, so each dog will need it’s own kennel. This is a condition of our Boarding Licence so we are unable to make exceptions.
- Full payment is required at the time of booking, bookings are not confirmed unless payment has been taken.
- If a booking is amended or cancelled with more than 7 days notice of the arrival date, then an 80% refund will be offered.
- If a booking is amended or cancelled with less than 7 days notice, the total booking value is non-refundable.
- A full boarding fee is charged on the day of arrival and the day of departure.
- Booking is subject to up-to-date annual vaccinations (including kennel cough) records being received in advance of arrival. Please note that both kennel cough vaccines and initial/re-start vaccinations must be given at least 7 days before the boarding start date.
- It is the owners responsibility to ensure that all medical conditions or special requirements, including allergies, medication and feed requirements, are declared at the time of booking and agreed upon prior to arrival.
- Medication will only be given if accompanied by veterinary instructions.
- In the unlikely event that your pet becomes ill during its stay at Cheltenham Animal Shelter, you give consent for us to provide the necessary treatment at CASVet or our designated out of hours veterinary practice.
- Should veterinary attention be required, all costs are the responsibility of the pet owner and must be settled in full upon collection.
- If an animal is not collected within 30 days following the agreed booking period, legal advice will be sought regarding the abandonment and appropriate rehoming of the animal.
- Our terms and conditions may be revised or updated at any time without notification.